Friday, March 22, 2013: I got to the YMCA today at 9:00 AM. The first thing that I had to do was to verify the member applications for Wilkes’ students. I also went into the TRINEXUM program to link all Coventry Cares members as their corporate sponsors. The Coventry Cares members need to verify attendance dates for the initial month of YMCA membership, so I had to check the dates that each came to the YMCA and not that on their paperwork. I also had to enter their email addresses into the Vertical Response program. I left the YMCA at 1:30 PM.

During the past week or so, I have become more acquainted with the TRINEXUM program. Doing a variety of things such as verifying information, writing notes to to the front desk personnel which will alert them to members with different issues when they try to sign in, and billing. I also worked on a survey using SURVEY PRO.